Give your qualifying WiskTea Recipe Kombucha bottles a route to responsible glass recycling. Bottle handover is coordinated with your next order.

How It Works

What is the Bottle Return Programme?

Our Bottle Return Programme rewards you for returning qualifying empty WiskTea Recipe Kombucha bottles for responsible glass recycling.

Each verified qualifying bottle earns S$1 in coupon value. Botaniko counts and inspects returned bottles before confirming the applicable value.

How do I return my bottles?

Keep your empty WiskTea Recipe Kombucha bottles, original labels and caps.
Rinse the bottles and check that they meet the qualifying conditions.
Place a new order, then let Botaniko know you have qualifying bottles to return.
Follow the bottle-handover instructions provided for your new order/delivery.
Botaniko verifies the returned bottles and confirms your coupon value.

Do I need to place a new order first?

Yes. Place a new order, then indicate to Botaniko that you have qualifying bottles to return. Bottle handover is coordinated with that new order/delivery.

This workflow does not provide independently arranged bottle returns.

How do I let Botaniko know I have bottles to return?

After placing your new order, let Botaniko know you have qualifying bottles to return. Include your order reference if available so bottle handover can be coordinated with your new order/delivery.

Can I take my bottles to a collection location?

Please follow the bottle-handover instructions provided for your new order/delivery. Do not travel to a collection location to make an independent bottle return.

Qualifying Bottles

Which bottles qualify?

Any genuine WiskTea Recipe Kombucha bottle may qualify, provided it is:

Rinsed clean, with no residue, mould or odour.
Complete with its original WiskTea Recipe label intact and not substantially altered.
Structurally sound, with no chips or cracks.
Returned with its original bottle cap.

Botaniko checks each returned bottle before confirming whether it qualifies.

Must the bottles have been purchased from this store?

No. Any genuine WiskTea Recipe Kombucha bottle may qualify, regardless of flavour, purchase date or original purchase source, provided it meets the qualifying conditions.

You must still place a new order through this store before coordinating the bottle handover.

Do I need a receipt for the original bottle purchase?

No purchase-source verification is required for bottle eligibility. Botaniko assesses the genuine WiskTea Recipe Kombucha bottle itself against the programme's qualifying conditions.

The new-order requirement still applies to bottle handover.

How should I prepare the bottles?

Rinse each bottle thoroughly so there is no residue, mould or odour. Keep the original label intact and include the original cap.

Check for chips or cracks before preparing the bottles for the handover coordinated with your new order/delivery.

Can I return a bottle without its original label or cap?

No. Bottles with missing or substantially altered labels, or without their original caps, do not qualify for Bottle Return rewards.

Can I return chipped, cracked or contaminated bottles?

Chipped, cracked, contaminated or otherwise unsafe bottles do not qualify for rewards. Please do not prepare damaged glass for the bottle handover.

Do you accept bottles from other brands?

No. This programme applies to genuine WiskTea Recipe Kombucha bottles. Other-brand bottles and generic glass containers do not qualify.

Coupon Value

How much coupon value will I receive?

Each verified qualifying bottle earns S$1 in coupon value.

For example, five bottles that pass verification earn S$5 in coupon value. Only qualifying bottles count towards the confirmed value.

When is my coupon value confirmed?

Your coupon value is confirmed after Botaniko counts and inspects the returned bottles. Handing over bottles does not guarantee that every bottle will qualify.

Can the bottles reduce the price of my new order immediately?

New Bottle Return coupon value is confirmed only after the returned bottles have been verified. Please do not deduct anticipated bottle-return value from your payment.

Redemption follows the terms provided with the applicable coupon.

How do I use my Bottle Return coupon?

Follow the redemption instructions and conditions provided with your coupon. These explain any applicable validity period, eligible orders and restrictions.

If you need help using a coupon, provide Botaniko with the relevant coupon and order details.

Does my coupon expire, and can I combine it with other offers?

Validity, stacking and order-specific conditions follow the terms provided with your coupon. Please check those terms before placing an order.

Is coupon value the same as cash or store credit?

No. Bottle Return rewards through this store are issued as coupon value. They are not cash, credit notes or customer-account store credit.

Is a Bottle Return coupon a refund for a product issue?

No. Bottle Return rewards are separate from refunds, replacements or other remedies for damaged, incorrect or defective products.

If you have a product issue, provide Botaniko with your order details and refer to the Returns & Refunds Policy. You do not need to place a new order merely to request assessment of a product issue.

Responsible Glass Recycling

What happens to qualifying returned bottles?

Qualifying returned bottles are collected by Botaniko and donated to Tzu Chi Foundation (Singapore) for responsible glass recycling.

Are the bottles refilled or reused for kombucha?

No. Returned bottles are not refilled or returned to kombucha production. The programme supports responsible glass recycling.

Ready to return your bottles? Place your next order, then let Botaniko know you have qualifying bottles to return. Follow the handover instructions provided for your order.

FAQ Bottle Return

FAQ Bottle Return